Experience

IT Support

Oct 2025 – Present
TELEPORT-Gruppe

Providing comprehensive IT support and consulting for E-Government solutions. Managing user administration, help-desk operations, and the roll-out of standard software solutions. Involved in project management and the conception of new software strategies.

Project Manager

Feb 2023 – Nov 2024
SZ-Reisen & Service GmbH

Served as Product Owner for the in-house PIM System (Voyager). Developed a custom Chrome extension using JavaScript to automate Adobe Stock licensing. Managed the production of printed catalogues and E-Papers.

Travel Sales Manager

2020
CHECK24 Travel

Consulted private clients on vacation planning and purchasing. Utilized extensive knowledge of airline routes and travel logistics to ensure optimal customer experiences.

Sales Manager

2018 – 2019
Caroobi

Managed sales operations for automobile repairs. Responsible for the analysis, compliance, and implementation of key economic indicators.

Customer Retention Representative

2016 – 2017
ITS Management

Handled customer retention strategies in Sydney, Australia. Gained international experience in sales and marketing environments.

Sales and Marketing Manager (Apprenticeship)

2012 – 2015
Schulfahrt Touristik SFT GmbH

Covered all aspects of marketing (Social, Offline, Online, SEO). Built and optimized a website for a travel office, achieving top local SEO rankings. Managed databases and office administration.