Experience
IT Support
Oct 2025 – PresentProviding comprehensive IT support and consulting for E-Government solutions. Managing user administration, help-desk operations, and the roll-out of standard software solutions. Involved in project management and the conception of new software strategies.
Project Manager
Feb 2023 – Nov 2024Served as Product Owner for the in-house PIM System (Voyager). Developed a custom Chrome extension using JavaScript to automate Adobe Stock licensing. Managed the production of printed catalogues and E-Papers.
Travel Sales Manager
2020Consulted private clients on vacation planning and purchasing. Utilized extensive knowledge of airline routes and travel logistics to ensure optimal customer experiences.
Sales Manager
2018 – 2019Managed sales operations for automobile repairs. Responsible for the analysis, compliance, and implementation of key economic indicators.
Customer Retention Representative
2016 – 2017Handled customer retention strategies in Sydney, Australia. Gained international experience in sales and marketing environments.
Sales and Marketing Manager (Apprenticeship)
2012 – 2015Covered all aspects of marketing (Social, Offline, Online, SEO). Built and optimized a website for a travel office, achieving top local SEO rankings. Managed databases and office administration.
